Shipping policy

Shipping Policy
Last updated: October 24, 2026
Thank you for shopping with Easing Menopause. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Free shipping
We offer free standard shipping on all physical orders, worldwide. There is no minimum order amount and no shipping charge added at checkout for physical products.
Digital products are delivered by email and have no shipping cost — see "Digital products" below.
Order processing
Orders are normally processed within 1 to 2 business days, excluding weekends and holidays.
You will receive a confirmation email when your order is placed, and a second email with tracking as soon as your order ships, if the shipping method supports tracking.
Shipping methods and delivery times
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, customs processing, or other events outside our control.
For physical orders, please allow 7 to 20 business days for delivery, depending on your location.
Shipping destinations
We ship physical products worldwide. Because our products are manufactured overseas, we are able to ship to most countries.
Delivery times outside Canada and the United States may vary more by location and by customs processing in your country. Please allow extra time for international deliveries beyond the 7 to 20 business day range above, and check your tracking email for updates.
Taxes, customs, and other fees
Canada: Orders shipped within Canada are subject to applicable Canadian taxes, such as GST, HST, PST, QST, or RST, as calculated at checkout. Canadian orders do not go through customs and are not subject to customs duties.
United States and other international destinations: Orders shipped outside Canada may be subject to customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer's responsibility, unless otherwise stated.
Any applicable charges collected at checkout will be shown before you complete your purchase.
Digital products — no shipping
Our books and trackers are instant PDF downloads. They are delivered by email immediately after purchase. Nothing is posted to you, there is no shipping cost, and no postal address is needed for delivery — just your email address.
If you do not receive your digital download, please check your spam or promotions folder first, then email us with your order number and we will resend it.
Order tracking
Once your order ships, we will email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it. If an order has already shipped, we may not be able to change the address, and you may need to work with the carrier.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, please contact us within 14 days of the expected delivery date and we will help you work with the carrier.
If an item arrives damaged or you received the wrong item, please email us with your order number and a photo if possible. See our Refund Policy (https://easingmenopause.net/policies/refund-policy) for replacement and refund options.
Order changes and cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it is in transit we are unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible, as described in our Refund Policy.
Questions?
Contact our team at:
Easing Menopause
Email: banksdoctor7@gmail.com
1201 12 Street, Winkler, Manitoba, Canada R6W 1V8